6 Jan
Creating a WHMCS Knowledgebase Report
WHMCS is a client management, billing, and support solution and is widely used as the back end system to manage Web Hosting sites. WHMCS includes a built in knowledgebase system where the administrator can create articles to support clients in performing common topics. Since the knowledgebase is the first area of support for the users, It would be helpful to have a report on the knowledgebase articles to see the most used articles. This article walks through creating a custom report to show the most used articles in the knowledgebase. Continue Reading